Complaints and Disciplinary Action

As a professional accounting member body, we set professional and ethical standards by which all members are bound and these are set out in our Constitution and By-laws. These standards are promulgated directly by the IPA Board of Directors and the Accounting Professional and Ethical Standards Board (APESB). In addition members must abide by relevant accounting and auditing standards which are set by the Australian Accounting Standards Board (AASB) and the Auditing and Assurance Standards Board Australia (AUASB).

We require all our members to conduct themselves and their professional activities at the highest level of professionalism. Members in their professional capacity represent not only themselves but the IPA and by inference, all other IPA members.

You can view our Constitution, By-laws, standards and ethical requirements here.

Complaints against an IPA member

We have an investigations and disciplinary process to accept written complaints against IPA members. As a condition of membership all our members are subject to this process for alleged breaches of the IPA Constitution, By-laws or professional and ethical standards.

If you wish to lodge a complaint against an IPA member, download the Complaint Procedure Information and Complaint form.

Members that are required to appear before the IPA Disciplinary Tribunal are advised to understand their rights and obligations by downloading the IPA's Disciplinary Process.

Click here to find out about common causes of investigation breaches.

View determinations from the IPA Disciplinary Tribunal

Forms & Documents

• IPA Member Complaint form - Use this to lodge a complaint against an IPA Member
• The Complaints Process – Information on how we handle complaints made against IPA members
• Complaint and Investigation Procedure Information – General information about the IPA’s complaint process, including a member’s obligations when a complaint is lodged

Complaints against IPA or IPA staff

Even though we strive to provide excellent service, there are times when we may fall short. If you think this is the case and you wish to make a complaint against the IPA, any of our processes or an IPA staff person, then please send us details of your complaint, including dates, names and any other relevant information to headoffice@publicaccountants.org.au or GPO Box 1637 Melbourne VIC 3001 VIC Australia.

Contact us

Institute of Public Accountants
Investigations Officer
GPO Box 1637
MELBOURNE VIC 3001

Email: complianceadvisor@publicaccountants.org.au