This on-demand session is available to watch instantly after purchase at the time of your choosing and will expire within 12 Months of purchase.
Date recorded: January 2024
Negotiation is a key skill for working with clients and staff and can lead to increased job satisfaction, engagement, motivation and overall improve the quality of decisions for you, your business, and your clients!
As a trusted advisor our ability to build relationships and negotiate outcomes that work for all parties is essential to building a strong practice.
Topics Covered:
- The different types of negotiation
- Your preferred negotiation style
- How to be more flexible in a negotiation
- How to stand your ground and still maintain the relationship
- How to deal with challenging personalities and situations
- How to achieve better results in any situation
Benefits & Learning Outcomes:
As a result of this program, you will have the confidence and skills to negotiate better outcomes in a range of workplace situations.
Meet your speaker: Gary Edwards CSP
Gary is a communication coach and keynote speaker. Through his business, Speak With Influence, he works with individuals who want to be more effective in any situation, and with organizations that want to build constructive and collaborative work cultures. Gary is a former lawyer, educator, mediator - and professional magician!
As a result of his background, Gary has a unique insight into how people perceive information and make decisions. Gary is the current National President of PSA - Professional Speakers Australia, the peak body for professional speakers in Australia. He is a Certified Speaking Professional (CSP), one of only 130 people to hold this international designation in Australia, and the recipient of the prestigious 2021 Nevin Award, PSA's highest award for service to the speaking industry.