This on-demand session is available to watch instantly after purchase at the time of your choosing and will expire within 12 Months of purchase.
Date recorded: June 2024
Good communication and conversation skills are the key to all relationships. This webinar aims to help you take your skills to the next level. Explore the golden rules of conversations, understand the keys to difficult conversations ending warmly, discover how to give feedback effectively, create rapport and be more influential. This warm engaging webinar will leave you with a kit full of tools you can use every time you communicate with others.
Topics Covered:
- Golden conversation rules to use every day
- The law of reciprocity and its impact on both good and tough conversations, so you know how to start them to improve your chances of better outcomes
- The keys to creating rapport with others so your communication is more effective and influential
- The easy communication tools backed by psychology that make your conversations more influential
Benefits & Learning Outcomes:
- Better conversations give you better outcomes
- Knowing how to approach difficult topics helps you find the courage to walk into that space
- A feeling of confidence when approaching conversations where you need a better outcome
Meet your speaker: Petris Lapis
Petris has worked in accounting, law, academia, banking, business and training. She has consulted to government and industry and published books and articles. She has studied commerce, law and coaching and is helping making change differently, passionately and quietly through workshops and resources.
