This on-demand session is available to watch instantly after purchase at the time of your choosing and will expire within 12 Months of purchase.
Date recorded: April 2024
We often encounter conversations that challenge us emotionally and intellectually in our personal and professional lives. These interactions can be difficult, but they also offer opportunities for growth and understanding. This webinar will equip you with the knowledge and skills necessary to navigate these challenging conversations confidently.
- Understanding Emotions: We'll delve into the complex world of emotions and examine how they influence our behaviour during difficult discussions. Recognizing these emotional triggers is the first step towards managing challenging interactions effectively.
- Practical Communication Skills: We will learn about the communication styles we use when we are in conflict situations. We will also unpack practical strategies that will support you in steering challenging interactions towards positive outcomes, ensuring that both parties feel heard and respected.
- The Role of Self-Awareness and Self-Care: Discover the importance of self-awareness in understanding your own reactions and behaviors in difficult conversations. Additionally, we'll explore self-care practices that can help you maintain your emotional and mental well-being, enabling you to approach these conversations from a place of strength and calm.
Meet Your Speaker, Dr. Dony Chacko:
Dr. Dony Chacko is a Senior Facilitator at AP Psychology and Consulting Servies. Dony has over 18 years of experience in empowering organisations with leadership & learning development across 5 continents. He holds a Doctoral degree in Transformational Leadership and a Masters in Business Administration.
