Terms and Conditions

CPD - Terms and Conditions


Upon request, course materials can be sent to registrants who cancel in the non-refund penalty period. Substitutions can be made without penalty however advanced notice is required in writing so relevant CPD hours can be allocated to the attendee of the event. In the case of substitutions, any fee differences are required to be made before the commencement of the event. Attendees registered to attend IPA events will receive the allocated CPD hours.

Cancellation Policy

Cancellations must be advised in writing at least 6 working days prior to the activity date. An administrative fee of 10% to a minimum of $27.50 (incl GST) will be incurred for cancellations. A refund will not be granted if a registrant fails to attend an activity or cancels within 5 working days prior to the event. CPD hours will be removed if the delegate does not attend the event.

The IPA cancels events seminars only when absolutely necessary, but reserves the right to do so, as well as to reschedule events and substitute presenters. If an event is cancelled, you may request to transfer the credit to another event, keep the credits on your account, or request full refund. The credit will expire within 6 months of the event, if unused.

Please note the IPA will not be held liable for any accommodation or associated travel costs should a seminar be cancelled or rescheduled.

Photography & Filming Consent

You consent to filming, sound recording and photography of the event as an attendee and consent to the use by IPA of any such recording or photography anywhere in the world for promotional and other purposes. Delegates who do not wish to be filmed or recorded should advise IPA staff at the registration desk or by emailing marketing@publicaccountants.org.au.


IPA CPD Discount Vouchers - Terms and Conditions

  • All validation will be done via CRM stored procedure.
  • Minimum event price $199 before voucher can be used.
  • Vouchers may only be redeemed online at the IPA website www.publicaccountants.org.au.
  • Vouchers can only be used towards the purchase of CPD events run by the IPA, and not in conjunction with any other provider or service offered by the IPA.
  • Only one voucher may be used per CPD event per member.
  • Each voucher must be redeemed in full and the remaining amount will not be refunded or credited on expiry.
  • If the CPD event exceeds the amount of the voucher, the balance must be paid by other payment options.
  • Vouchers can only be used for face-to-face CPD sessions, and cannot be used for any CPD Live or online training provided by the IPA.
  • Vouchers have no cash redemption value.
  • Vouchers expire 90 calendars days from the date of issue.
  • $50 voucher. Only 1 voucher issued at a time, however can claim up to 2 vouchers over a 12 month period. (Ie Each IPA member can only claim up to $100AUD worth of discount vouchers within a 12 month period.)
  • Annual voucher use is calculated from July 1 to June 30.
  • Vouchers can not be used in arrears to claim for CPD events previously attended.
  • Vouchers are only applicable where CPD hours are accredited to members, and not for any event where CPD does not contribute to annual education requirements.
  • Any unused discount vouchers will not be refunded or credited when expired.
  • All vouchers have a serial number allocated, allowing the voucher to be only used once.
  • The IPA holds the right to refuse any discount voucher if suspected to be fraudulent.

Cancellation Policy

  • In the event of a cancellation of event by the IPA where a voucher has been redeemed, the voucher will be reissued to the member by the IPA for use at a future event.
  • In the event of cancellation by a member, the voucher can be transferred to a replacement attendee nominated by the member.
  • In the event of cancellation by a member where no replacement attendee attends, the voucher is voided.
  • In the event of any cancellation by a member, an administration fee of 10% of the event cost will be retained by the IPA, with a minimum fee of $35 being charged.
  • Vouchers are issued on the understanding that the member has read and understood these terms and conditions.
  • The IPA reserves the right to change any terms and conditions contained in these terms of use at any time.
  • In the event of a cancellation of event by the IPA where a voucher has been redeemed, the voucher will be reissued to the member by the IPA for use at a future event.