Cancellation Policy

Cancellation Policy
Cancellations must be advised in writing at least 6 working days prior to the activity date. An administrative fee of 10% to a minimum of $27.50 (incl GST) will be incurred for cancellations. A refund will not be granted if a registrant fails to attend an activity or cancels within 5 working days prior to the activity.

Course materials will be sent to registrants who cancel in the non-refund penalty period. Substitutions can be made without penalty however advance notice is required in writing.

The IPA cancels events seminars only when absolutely necessary, but reserves the right to do so, as well as to reschedule events and substitute presenters. If an event is cancelled, you may request a transfer to another event, a credit, or full refund. A CPD credit can only be applied against a registration for future event(s) and will expire after 6 months if unused.

Please note the IPA will not be held liable for any accommodation or associated travel costs should a seminar be cancelled or rescheduled.

Photography & Filming Consent
You consent to filming, sound recording and photography of the event as an attendee and consent to the use by IPA of any such recording or photography anywhere in the world for promotional and other purposes. Delegates who do not wish to be filmed or recorded should advise IPA staff at the registration desk or by emailing